1. General ✿

You can email us at hello@thebudboxsg.com or if it's urgent, simply WhatsApp us at +65 9622 9817!

Yes. For all Valentine's Day Bud Box, there is the regular size Bud Box and the Upsized Bud Box!

Please contact us via our email: hello@thebudboxsg.com or WhatsApp us to make the changes

For all orders made for 13th to 16th Feb, any changes to address, message, and delivery date made after 8th Feb 12am will incur a $5 admin fee

All changes have to be made at least 48 hours in advance of delivery date.

Keep the flowers away from direct sunlight and heat, and store it in a cool environment as much as possible. You should also water the green sponge at the bottom of the box daily 🙂

Kindly drop us an email at hello@thebudboxsg.com or fill up our contact form and we will get back to you!

You can write a message to your loved ones when you check out!

2. Delivery ✿

Kindly check out our Delivery Page for more information!

We believe that showing your love should be affordable, hence we provide free same day delivery for the flowers!

Unfortunately, we do not deliver internationally, however we are constantly improving ourselves to expand internationally in the future!

An email will be sent to you once delivery is completed! 🙂

We will inform you via email/WhatsApp to arrange for a redelivery. Kindly check out our Delivery Page for more information on redelivery.

3. Payment ✿

We accept credit card payment via Stripe and Paypal!

We strictly do not accept Cash on Delivery.

To avoid confusion, we do not accept Bank Transfer/PayNow for the Valentine's Day period between 7th to 16th Feb.

In the event where a refund has to be made, we will refund you through your credit card.

We will only proceed with the order preparation after payment is made, we do not accept deposits of any form before we accept an order.

4. Ordering ✿

Yes! You can choose from our Valentine's bud box designs. Simply click on the design you like, proceed to checkout and select the date you like it to be delivered

Our Freestyle Boxes are crafted by our florists based on your the color theme, red or pink, of the flowers you choose.

All cancellations has to be made at least 48 hours before the date of delivery. We reserve the rights to reject all cancellations made after that. All cancellations will incur an admin fee of 10%.